PRIVACY POLICY

1. Introduction: Last update: 16th of September, 2024.; 1.1 This is the Privacy Policy of Perfumes Sin Fin (hereinafter: "Perfumes Sin Fin", "we" or "us") which is a trademark owned by Mª Reyes Rodríguez Gómez NIF – 37744394Z.; 1.2 Perfumes Sin Fin respects your privacy and values the relationship we have with you.
2. Your data controller: 2.1 A data controller is an entity or entities responsible for establishing the purposes and means of the processing of your personal information. The data controllers in SPAIN are the following:; Controller for all the Brands: Mª Reyes Rodríguez Gómez, with address at Calle Manuel Altolaguirre, 8, local 2, 29003 Málaga, Spain and NIF – 37744394Z.
3. How we collect Personal Data: 3.1 We may obtain your Personal Data from a variety of sources. For example:; Directly from you, such as when you make a purchase on one of our websites or in one of our stores, contact us with a question or complaint, use one of our mobile applications or virtual try-on experiences, create an account on one of our websites, sign up for one of our branded loyalty programs or marketing lists, respond to a survey, make an appointment, or register to attend an event.; From your friends or family, such as when a friend or family member sends you a gift or refers you.; When you interact with our websites or through emails. When you visit our websites, or when you open or click on emails that we (and third parties we work with) send you, we may automatically collect information from your browser or device, such as device identifiers and other network activity information using technologies such as cookies, pixel tags, and similar technologies. Cookies are small text files that websites place on your Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Pixel tags are small images that are embedded in our websites or emails. We use pixel tags to collect information about your browser or device, how you interact with our websites, or whether you open or click on emails we send you. Pixel tags allow us (and third parties we work with) to place cookies on your browser.; In-store technologies and other non-Internet technologies, such as video from surveillance cameras, traffic counting devices, and WiFi technology in or around our stores, as well as call recording technology when you speak with our customer service team.; From our business partners and service providers, such as demographic statistics companies, analytics providers, advertising companies and networks, third-party vendors or distributors, and other third parties with whom we choose to collaborate.; From social media and networking platforms such as Facebook, Instagram, Twitter, Pinterest and Google. For example, we may obtain your information from a social media platform or network if you interact with us on social media or choose to log in to our websites using your social network credentials.; From other brands of the same owner with which you have interacted.; 3.2 We may combine information we collect from the above sources. For example, we may combine information we collect in our stores with information we collect online.
4. Personal Data We Process: 4.1 We may collect or process the following types of information about you. The specific information we collect about you varies depending on how you interact with us.; Contact information and personal identifiers, such as your name, address, email address, telephone number, and username or social media handle.; Device identifiers, such as information about your device: MAC address, IP address, or other online identifiers.; Demographic information, such as your age, date of birth, sex and gender.; Commercial information, such as products or services you have purchased, returned or considered, and your product preferences.; Payment information, such as your payment method, shipping address, and billing address.; We do not process your payment card data, but use a secure payment service provider. This personal data is only collected and processed by the payment service provider commissioned by us. At no time do we receive information about your account or credit card data. Our payment service provider informs us whether or not our customers' payment has been received. Our payment service providers may pass on our customers' data to credit reference agencies in order to check the identity and creditworthiness of the payer. In this regard, we refer to the privacy policy and general terms and conditions (GTC) of our payment service providers.; Identity verification information, such as photo ID for in-store pickup at some of our retail locations, loyalty member ID, and authentication information (e.g., passwords).; Online or network activity information, such as information relating to your interaction with our websites, mobile applications, digital properties and advertisements, information about your browsing and search history on our websites or mobile applications, and log file information such as browser type and the web pages you visit.; Geolocation information, such as information that can help identify your physical location (such as your GPS coordinates or the approximate location of your device).; Audio and visual information, such as recordings of your voice when you call our customer service and images we record through surveillance cameras in our stores.; Health and medical information, such as skin care concerns, diagnoses, reports and medical records.; User Content, such as communications you have with us and any other content you provide (including photographs and images, videos, reviews, articles, survey responses and comments).; Inferences drawn or created based on any of the information mentioned above.
5. Purposes of the use of Personal Data: 5.1 The Personal Data we collect is used exclusively for the following purposes:; For the performance of the agreement with you: To carry out our obligations arising from any contract entered into between you and us, and to provide you with the Products, Services and information you require, including managing and processing your requests, questions or complaints. This also includes allowing you to make a purchase of our Products, participate in our discount programs, loyalty and gift cards, promotions, coupons, e-wallets, sweepstakes, contests or our lead generation campaigns, respond to your requests for customer support, respond to your inquiries, provide you with essential information in reference to the Products and Services you request, etc.; For our legitimate business interests: We use your Personal Data as described above (both individually and in the aggregate) in order to advertise our Products and Services, contact you via email, regular mail, social media, or for direct marketing purposes and other business purposes. We also use your Personal Data to validate that you meet the age requirements in order to create an account on our websites and to send you a birthday gift. We also use your Personal Data to analyze and improve the quality of our Products and Services, such as providing you with customer support and after-sales services, and to understand your needs as a customer (customer optimization). This allows us to evaluate what may interest you, to measure or understand the effectiveness of advertising we show you and others, and to provide relevant advertising. In addition, based on your use of our Services and Products you purchased, we may target you with advertising or other marketing materials that are customized to your personal preferences and experiences.; We may also use your Personal Data for our other legitimate business interests, such as to operate and expand our business activities; to develop and improve or modify our Products and Services; to protect and defend our rights, property, or safety (and those of others); to prevent abuse and fraud related to the online sale of our products and to monitor compliance with our Internal Rules for the use of our website(s) and applications; to generate aggregate statistics about users of our Products and Services; to facilitate our business activities; to operate company policies and procedures; to enable us to conduct corporate transactions, such as any merger, sale, reorganization, transfer of Perfumes Sin Fin's business, acquisitions, bankruptcy, or other similar event; or for other legitimate business purposes permitted by applicable law.; Use of information based on your consent: In certain circumstances, we will also ask for your consent to process your Personal Data. For example, where you have not purchased our Products but would like to receive direct marketing communications (such as newsletters, promotions, product news) by email, other electronic means or telephone. In addition, in limited cases, we will process your medical data for the purposes set out in this Privacy Policy.; We may also use your information in other ways, for which we provide specific notice at the time of collecting such information.; 5.2 You may withdraw your consent at any time (see Your Rights below).; 5.3 To comply with our legal obligations: Any Personal Data we collect may be used to comply with a legal obligation to which we are subject, such as supervisory bodies, tax authorities or investigative bodies.
6. Social networks: 6.1 When you participate in social media sites such as Facebook, Twitter, Pinterest, Instagram, LinkedIn, etc., you should familiarize yourself with and understand the tools provided by such websites that allow you to make choices about how to share Personal Data on your social media profile(s).; 6.2 Perfumes Sin Fin is bound by the privacy practices or policies of these third parties, so we encourage you to read the applicable privacy notices, terms of use and related information about how your Personal Data is used on these social networks.; 6.3 Also, depending on what you have selected in your social media settings (and/or in combination with your settings on Perfumes Sin Fin pages), some Personal Data may be shared with Perfumes Sin Fin about your online activities and social media profiles (e.g. interests, marital status, gender, username, photo, comments and content you have posted/shared, etc.).
7. Sharing Your Personal Data: 7.1 We share your Personal Data with the following parties:; 7.2 Other brands of the same owner, our subsidiaries and affiliated companies, franchisees, dealers and other types of collaborators that operate under the Perfumes Sin Fin brand. Your Personal Data will be shared among these entities, on a need-to-know basis, and they may use your Personal Data as described in this Privacy Policy.; 7.3 Third-Party Providers. We occasionally engage third parties to assist us in providing our Products and Services, including the following:; - Business partners, suppliers and subcontractors. Examples of these service providers include entities that process credit card payments, fulfill orders, and provide website and application functionality, data storage, analytics, advertising and marketing services;; - Contact centers, to assist us in the Customer Service department;; - Advertising and media companies that carry out marketing and media activities on our behalf (including affiliate marketing);; - Analytics and search engine providers that assist us in improving and optimizing our website and applications, such as Google Analytics.; 7.4 In order to provide their services, these third-party service providers will access, receive, maintain or process Personal Data on our behalf. Our contracts with these service providers do not permit them to use your Personal Data for their own (marketing) purposes. In accordance with applicable legal requirements, we take commercially reasonable steps to require such third-party service providers to adequately protect your Personal Data and only process it in accordance with our instructions.; 7.5 Corporate Transaction. In addition, Personal Data may be disclosed as part of a merger or sale of Perfumes Sin Fin.; 7.6 Third parties in case of legal requirements. We may also disclose your Personal Data if we believe that we are legally required to do so.; 7.7 With consent. We may also disclose information about you, including Personal Data, to any third party where you have given your consent or requested us to do so, for example in the case of a promotional campaign with another sponsor.
8. International transfers of your Personal Data: 8.1 In most cases, your Personal Data will be processed within the European Union. However, please note that Perfumes Sin Fin may transfer and process Personal Data you provide to us in countries other than your country of residence. The laws of these countries may not provide the same level of protection for your Personal Data. Perfumes Sin Fin or third party providers we use will therefore try to ensure that all appropriate safeguards are in place and that all laws and regulations are complied with in relation to such transfer, more particularly for Personal Data transferred to countries outside the European Economic Area. This means that we enter into legally required contracts with recipients of our data, including standard model clauses as approved by the European Commission or other supervisory authority where necessary.; 8.2 You have the right to receive a copy of all documentation showing the appropriate guarantees that have been applied by making a request via tienda@perfumessinfin.es.
9. Security: 9.1 We will take reasonable steps to ensure that your Personal Data is adequately secured using appropriate technical, physical, and organizational measures so that it is protected against unauthorized or unlawful use, alteration, unauthorized access or disclosure, accidental or improper destruction, and loss.; 9.2 We take steps to limit access to your Personal Data to those individuals who need to have access to it for one of the purposes listed in this Privacy Policy. We also contractually ensure that any third party provider that processes your Personal Data will also maintain the confidentiality and integrity of your data in a secure manner.
10. Data retention: 10.1 We retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected and used (for example, as long as necessary for us to provide customer service, respond to inquiries, or resolve technical issues), unless a longer period is required due to our legal obligations or to defend a legal claim.
11. Your rights: 11.1 Subject to the conditions set out in applicable law, you have the following rights with respect to our processing of your Personal Data:; Right to access: You have the right to request information from us about whether we process your data and what it is;; Right to rectification: You have the right to request that inaccurate data be rectified or that incomplete data be completed;; Right to withdraw consent: You have the right to revoke your consent to receive marketing communications at any time;; Right to deletion: You have the right to request the deletion of data;; Right to restriction: In certain cases, you have the right to request that we only process your data in a limited manner;; Right to data portability: You have the right to request that we transfer your data to you or another data controller in a structured, commonly used and machine-readable format;; Right to object: To the extent we rely on our legitimate interests to use your Personal Data, you have the right to object to such use and we must stop such processing unless we can demonstrate compelling legitimate grounds for the use which override your interests, rights and freedoms or where we need to process the data for the establishment, exercise or defence of legal claims. You also have the right to object to profiling activities conducted by Perfumes Sin Fin.; Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority;
12. Changes in policy: 12.1 This Privacy Policy may be revised from time to time. If there is a change in the nature of the use of your Personal Data or if the change is otherwise relevant to you, we will ensure that such information is provided to you before the change actually takes effect.
13. Contact us: 13.1 If you have any questions about this Privacy Policy or our handling of your Personal Data in general, please email us at tienda@perfumessinfin.es and be sure to state the reason for your inquiry.